General information
Responsibility
Deposits
Balance of Payment
Method of Payment
Cancellation by Guests
Optional Travel Insurance
Refunds
Advanced or Delayed Sailings
Baggage and Valuables
Children Traveling with an Adult
Maximum Gestational Age for Pregnant Woman to Sail
Embarkation/Disembarkation
Guests with Disabilities/Special Diets
Optional Air Program
Optional Hotel/Land Extension
Optional Shore Excursions
Services Provided by Independent Contractors
Greek Cabotage Laws
International Travel Documents and Health Information
Cruise passage on a Seabourn yacht is subject to the Terms and conditions set forth in the Seabourn Cruise Ticket Contract, a copy of which will be included with your preliminary documents and may be viewed at Seabourn.com. Your acceptance of the Cruise Ticket Contract constitutes agreement to those terms and conditions, including the procedure for resolution of disputes which must take place exclusively in Miami-Dade County, Florida;. Seabourn shall have the right to cancel or alter in any way any scheduled sailing or itinerary which, in its sole judgment and discretion, is justified for any reason and to do so without liability for damage or for any loss to guests. Seabourn also reserves the right, in the event of a full-ship charter or for any other reason, to cancel reservations whether or not a deposit or full payment has been received. In such an event, Seabourn’s only liability will be to refund to guests the amount it has received.
A 25% deposit is required within three days of reservation or sooner for cruises of 14 days or less, or within 7 days or sooner for cruises of 15 days or more, as specified by Seabourn.
All cruises of 31 days or less: Seabourn must receive full payment 90 days before sailing. All reservations are subject to cancellation without notice if payments are not received by the due date, and are finalized only when paid in full at 90 days prior to sailing. Reservations made within 90 days require full payment within one day of the reservation or sooner, as specified by Seabourn.
All cruises of 32 days or longer: Seabourn must receive full payment 120 days before sailing: All reservations are subject to cancellation without notice if payments are not received by the due date, and are finalized only when paid in full at 120 days prior to sailing. Reservations made within 120 days require full payment within one day of the reservation or sooner, as specified by Seabourn.
Only U.S. dollar payments are accepted. Seabourn accepts payments via agency check, personal check, American Express, Visa, MasterCard, Diner’s Club, Discover Card or JCB card. Expenses incurred for onboard services and products by the guest, or by Seabourn on behalf of the guest, shall be paid by the guest prior to disembarkation.
If a cancellation occurs, the following cancellation penalties will be assessed:
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Partial use of cruise, airfare, hotel and land extensions does not qualify a guest for a refund. All refund requests pertaining to cruise, land and air are subject to final review by Seabourn.
In the event of strikes, lockouts, riots, civil unrest, US or foreign governmental advisories, travel warnings, and stoppage of labor from whatever cause, or for any other reason whatsoever, including inclement weather, the ship owner may at any time cancel, advance or postpone any scheduled sailing, omit or change any scheduled port of disembarkation, call at any port whether or not contemplated in the itinerary, change all or part of the itinerary as well as transfer the passenger and the passenger’s baggage to any other vessel or conveyance, whether belonging to Carrier or not, back to the port of embarkation or to the originally scheduled port of disembarkation. And may, but is not obliged to, substitute another vessel and shall not be liable for any loss to guests by reason of such cancellation or substitution. Please review the Cruise Ticket Contract terms and conditions for additional information.
Each fully paid adult Guest will be allowed a reasonable amount of luggage on board containing their personal belongings. Please remember to check with your airline on their baggage restrictions and limitations. Guests are solely responsible for any excess baggage fees charged by the airline(s) at time of check-in. Seabourn’s responsibility for lost, damaged or misplaced baggage and other personal property is limited by the Cruise Ticket Contract. Seabourn is not responsible for camera equipment, jewelry, cash, medications, medical devices, dental appliances, or other similarly fragile and valuable items contained in checked or unchecked baggage, left in the suite or in public areas on board. These items should be personally carried by guests and placed in the suite safe once onboard. Please review the Cruise Ticket Contract terms and conditions for additional information. For your safety, all baggage must pass a security checkpoint.
Children under 18 years of age must be accompanied by an adult and if that adult is not a parent or legal guardian, written permission from the parent or legal guardian is required.
- Additionally, infants must be at least 6 months of age at the time of embarkation in order to sail. Infants must be 12 months of age at time of embarkation to sail on trans-ocean crossings, world cruises, cruises of 15 days or longer, any other itinerary designated by Seabourn.
The ship generally will be available for embarkation two hours before the scheduled sailing time noted on the itinerary sent with the final documents. You are responsible for arriving at the respective port on time for embarkation and for joining the vessel at its next port of call if, for any reason, you miss a scheduled sailing. Seabourn reserves the right to refuse or discontinue passage to anyone when, in Seabourn’s judgment, it would be considered a risk to the guest’s own safety and well-being or the health, safety, well-being, comfort and enjoyment of any other guest or crew member. On disembarkation day, suites must be vacated two hours after the scheduled arrival time, unless otherwise approved by the Hotel Manager. Guests making their own air arrangements should allow 3 to 4 hours for transfer time to the airport once customs and immigration clearance has been completed.
Guests with disabilities are welcome aboard Seabourn vessels. Guests who have medical, physical or other special requirements must advise Seabourn’s Reservation Department at time of reservation. Due to the configuration of our ships, wheelchair users and individuals with sight impairments may experience some difficulties in accessing certain areas. Where such individuals would be unable to be safely and comfortably accommodated due to such barriers or other criteria, we may suggest that the guest be accompanied by a companion. For safety reasons, guests in wheelchairs cannot be carried up staircases or gangways, nor on launches when the ship is at anchor. Upon notification by a guest with a disability, Seabourn Reservations can assist in providing any relevant information pertaining to accessibility on board the vessels.
Seabourn is pleased to permit individuals to bring qualified service animals on board. Notice that a guest will be traveling with an animal must be provided at the time of booking. Local laws or customs may prevent animals from disembarking at particular ports and countries. It is the guest’s obligation to obtain all documents/health certificates that may be required. Consult local customs authorities for information and requirements.
Guests with conditions requiring ongoing medical assistance may be asked to have their physician provide a confidential certification form to ensure that they may travel safely.
Special Diets
Guests with special dietary needs should notify Seabourn at the time of booking or at the latest, six weeks before sailing. Every effort will be made to comply with these requests.
If guests have special dietary needs, Seabourn must be advised at time of booking or, at the latest, six weeks before sailing. Every effort will be made to comply.
At the time of booking, quotations may be available for round-trip air transportation between selected air gateway cities, and the airports closest to the ports of embarkation/disembarkation. Quotations may include negotiated airfares in all classes of service as well as transfers between the airport and the yacht or Seabourn hotel. Seabourn reserves the right to select the air carrier, routing and schedule and to substitute charter flights for scheduled air or vice versa. Flight itineraries will be provided approximately 60 days before sailing. If due to any cause beyond our control, Seabourn is unable to arrange for air travel or the air travel we arrange is unavailable or otherwise fails to materialize, our liability will be limited to refunding the air add on amount paid to us. We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. The liabilities and obligations of an airline to you and your rights as an airline passenger are subject to any and all terms and conditions of the airlines tickets and tariffs.
Seat assignments, special meals and frequent flyer awards are the sole responsibility of the guests. Some airlines may not honor frequent flyer miles for flights on Seabourn fares. Guests are responsible for any cost of replacing lost air tickets. Class of service, flight itineraries and fares are subject to change. Cancellations by guests are subject to a $100 penalty per person if cancelled within 45 days of air departure. Seabourn can also make “independent air arrangements” by securing your requested choice of carrier, class of service and schedule, using published airline tariffs.
For Custom Air Requests and Changes, please note:
The first custom air request is complimentary provided it does not require a specific air carrier or routing. A $75 per person non-refundable charge will be assessed for any subsequent custom air request. If a guest requests a change of dates only, Seabourn will not charge any additional air cost. If the guest is requesting a different carrier or routing, any additional air cost will be the responsibility of the guest.
Guests choosing to deviate from the pre- or post-travel schedule from the Seabourn air, hotel or transfer program will lose the transfer for that portion of their cruise and no credit will be issued.
Additional $100 reissue fee will be charged for any changes that are made once the airline ticket has been issued.
A $75 per person administrative fee will be applied to anyone wishing to change arrangements within 90 days of departure (120 days for World Cruise). Cancellation penalties may apply. Journeys purchased before sailing are subject to a 50% cancellation fee from the time of booking and a 100% cancellation fee if cancelled within 30 days prior to sailing or once on board. Closing dates will be provided by the Tour Office on board.
Shore excursions purchased on board or via our website, Seabourn.com, are subject to a 100% cancellation fee if cancelled after the published closing date, for the port in question. Shore excursions are subject to change or cancellation without prior warning, based on local conditions at the time of ship’s arrival.
Should you require medical attention while on board, our infirmary staff is available to assist you. All physicians are independent contractors. Similarly all shoreside tours and services described in this brochure are provided by independent contractors. Seabourn acts solely as ticketing agent. Seabourn shall have no obligation or liability of any kind to guests for the business practices, acts or omissions in connection with or arising out of arrangements with independent contractors, including but not limited to airline carriers, ground-tour operators, hotels and onboard physicians since they are neither agents for nor employees of Seabourn. Seabourn’s liability does not extend beyond the vessel.
Please be aware when planning combination cruises or Grand Voyages that due to Greek law, Seabourn is unable to carry Guests where the embarkation and disembarkation port for any sailing are both located in Greece.
It is the guest’s obligation to obtain a valid passport, visas and public health documents for all applicable ports of call and overland tour destinations. Consult your travel agent for advice on such requirements. You will be sent preliminary cruise documents approximately three months prior to departure. These will contain instructions for viewing visa information from an independent visa service online, should you wish to avail yourself of this service.
Vaccination/immunization requirements vary considerably depending on the area of the world visited, and are subject to change at any time. We suggest that guests traveling outside of their country of residence consider immunization against Hepatitis A, Typhoid, Polio, Diphtheria and Tetanus. An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. We strongly recommend that all guests contact their personal physician, the Department of Public Health or the Centers for Disease Control to obtain expert medical immunization recommendations for their intended itinerary and travel plans and to specifically address Malaria and Yellow Fever requirements in time to receive any necessary vaccinations/ immunizations and for them to take effect.
Seabourn may share some information from your profile with our affiliated companies, which comprise the World’s Leading Cruise Lines. You may limit our affiliated companies from marketing their products to you based on the information that we collect and share with them. Your choice to limit marketing offers from our affiliates will apply until you tell us otherwise. You may request that your information not be used in marketing efforts of our affiliates by contacting us at: privacy@seabourn.com or The Yachts of Seabourn, Attn. Affiliate Opt-Out, 6100 Blue Lagoon Drive Ste. 400 Miami, FL 33126.
Like other transportation companies, Seabourn is required by law to provide information supplied by guests traveling with us to certain governmental agencies upon their request (as for instance, the United States Department of Homeland Security). For more details, please refer to our website, Seabourn.com, and the terms and conditions in your Cruise Ticket provided with your final documents.
The information published herein is in effect at the time of printing and subject to change at any time at the discretion of Seabourn.
“Seabourn,” “The Yachts of Seabourn,” the shield design, the ship names, seabourn.com and other trademarks which are distinguished from adjacent text in this publication are the property of Seabourn Cruise Line based on use and registration in the U.S. and elsewhere throughout the world.
Ships’ registry: Bahamas









