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At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people’s lives. And we believe that people should travel well. Cruising on a Seabourn ship is unlike any other form of travel. The experience is luxurious, yet relaxed -- elegant, yet casual -- sumptuous, yet understated. Our intimate ships visit the most desirable destinations worldwide, sailing to the heart of landmark cities, as well as to hidden gems where larger vessels cannot follow. Our ships attract interesting people, who seek to share experiences beyond the expected in places beyond the ordinary. Our acclaimed staff offers a unique style of heartfelt hospitality that is sincere, thoughtful and personal. This is the Seabourn experience -- a style of cruising we pioneered when the company introduced Seabourn Pride, our first 208-guest, all-suite ship in 1988. At the time, a cruise expert stated that “Seabourn is in a class by itself,” and that is still true today. Our fleet of six graceful ships carry between 208 and 450 guests each, exclusively in ocean-view suites. They are graciously served by nearly the same number of hand-picked crew, who are consistently ranked as the finest at sea, earning Seabourn honors as the World’s Best Small Ship Cruise Line in surveys of readers by Condé Nast Traveler and Travel + Leisure. In 2009, Seabourn again raised the bar with the debut of Seabourn Odyssey, hailed as “a game-changer for the ultra-luxury segment.” Although larger than the original Seabourn sisters, Seabourn Odyssey carries just 450 guests and offers a wealth of amenities made possible by the highest ratio of space per guest in the cruise industry, including the largest spa on any luxury ship and generous private verandas on 90 percent of her suites. Seabourn Odyssey has since been joined by two identical sisters, Seabourn Sojourn in 2010 and Seabourn Quest in 2011. Our expanded fleet allows us to offer the award-winning Seabourn experience to more travelers, in more cruising regions than ever before. No matter where in our wide world you want to travel, we offer you the opportunity to see it all in perfect elegance and ease -- to travel well -- aboard the best small ships in the world. We would be honored to have you travel with us on your next journey. Richard D. Meadows
At Seabourn, we share a vision of creating the world’s finest travel experiences for our guests. To realize that vision, Seabourn employees make it their daily mission to exceed our customers’ expectations, and add an extra measure of unexpected delight to every task and service.
At Seabourn, we have been fortunate to be consistently honored for our quality, service and value over the years, including the prestigious title of "World's Best Small-Ship Cruise Line" by the readers of both Travel + Leisure and Condé Nast Traveler magazines. Cruise Critic named Seabourn "Best for Luxury", and numerous other publications have recognized our luxurious accommodations, extraordinary level of service, exceptional dining, and unrivaled spa facilities. We’re sincerely honored by this recognition, and we invite you to join us and experience The Seabourn Difference for yourself. Following are just a few of the awards we have received: World's Best Small-Ship Cruise Line Best Small-Ship Cruise Line Gold List Best Small Ships International Six Star Diamond Award Best for Luxury: Seabourn Odyssey, Seabourn Sojourn & Seabourn Quest Best Luxury Line Best Luxury Cruise Line Best Small Ship Five Stars Six Plus Black Stars - Highest Rating Best for Spa-Lovers: Seabourn Sojourn & Seabourn Quest Favorite Spa on a Cruise Ship Best Accommodations Favorite Small Cruise Ship Line - Highest Rating Six Stars - Highest Rating
Seabourn pioneered small-ship, ultra luxury cruising, and continues to represent the pinnacle of that unique style of travel. Its fleet of six intimate, all-suite ships, carrying between 208 and 450 guests each, sail to the world’s most desirable destinations at their peak seasons. On board, guests are served by an award-wining crew numbering nearly as many as the guests, hand-picked and extensively trained to deliver Seabourn’s signature style of thoughtful, personalized and heartfelt hospitality. Seabourn’s ships attract accomplished people who enjoy traveling well, and sharing fun and adventures with other interesting people. A great many of them have found the Seabourn cruise experience to be their preferred method of travel, and return regularly to sail with us again and again. We would welcome the opportunity to explore whether that might be true for you.
Stein Kruse is president and chief executive officer of Holland America Line Inc. and chairman of Seabourn, both units of Carnival Corporation & plc. Holland America Line operates a fleet of 15 premium cruise ships offering more than 500 cruises annually on all seven continents. Seabourn’s fleet of six ultra-luxury ships offers 197 cruises annually throughout the world. Stein joined Holland America Line in Seattle in 1999 as senior vice president, fleet operations with overall responsibility for operations and newbuilding. In 2003, he was named president and chief operating officer, and on December 1, 2004, chief executive officer. In January, 2011, he was named chairman of Seabourn and the corporate headquarters transitioned from Miami to Seattle. Under Stein’s leadership, nine new Holland America Line ships and one new Seabourn ship have been introduced. He implemented the Signature of Excellence quality and service enhancement initiative and created a Health, Environmental, Safety and Security program. As well, Stein has broadened Holland America Line’s philanthropic efforts, with programs that have raised more than $3 million for Susan G. Komen for the Cure and encouraged employees to serve on nonprofit boards. Before he joined Holland America Line, Stein was senior vice president and chief financial officer of the North American operations for global Japanese shipping company "K" Line, where he also oversaw financial activities in seven U.S. subsidiary companies and served on the company’s board of directors. Prior to that, he was executive vice president and chief operating officer for Radisson Seven Seas Cruises and president and chief executive officer for Seven Seas Cruise Line. Stein currently serves on the boards of the Cruise Lines International Association, U.S. Coast Guard Foundation, World Trade Center Seattle, Saltchuk Resources Inc., the University of Washington Foster School of Business Dean’s Advisory Board and the City of Rotterdam International Advisory Board. A native of Oslo, Norway, he holds a Bachelor of Science degree from Purdue University and is a graduate of Harvard Business School's Advanced Management Program. Stein, his wife and two children reside in Bellevue, Wash.
Stein Kruse is president and chief executive officer of Holland America Line Inc. and chairman of Seabourn, both units of Carnival Corporation & plc. Holland America Line operates a fleet of 15 premium cruise ships offering more than 500 cruises annually on all seven continents. Seabourn’s fleet of six ultra-luxury ships offers 197 cruises annually throughout the world. Stein joined Holland America Line in Seattle in 1999 as senior vice president, fleet operations with overall responsibility for operations and newbuilding. In 2003, he was named president and chief operating officer, and on December 1, 2004, chief executive officer. In January, 2011, he was named chairman of Seabourn and the corporate headquarters transitioned from Miami to Seattle. Under Stein’s leadership, nine new Holland America Line ships and one new Seabourn ship have been introduced. He implemented the Signature of Excellence quality and service enhancement initiative and created a Health, Environmental, Safety and Security program. As well, Stein has broadened Holland America Line’s philanthropic efforts, with programs that have raised more than $3 million for Susan G. Komen for the Cure and encouraged employees to serve on nonprofit boards. Before he joined Holland America Line, Stein was senior vice president and chief financial officer of the North American operations for global Japanese shipping company "K" Line, where he also oversaw financial activities in seven U.S. subsidiary companies and served on the company’s board of directors. Prior to that, he was executive vice president and chief operating officer for Radisson Seven Seas Cruises and president and chief executive officer for Seven Seas Cruise Line. Stein currently serves on the boards of the Cruise Lines International Association, U.S. Coast Guard Foundation, World Trade Center Seattle, Saltchuk Resources Inc., the University of Washington Foster School of Business Dean’s Advisory Board and the City of Rotterdam International Advisory Board. A native of Oslo, Norway, he holds a Bachelor of Science degree from Purdue University and is a graduate of Harvard Business School's Advanced Management Program. Stein, his wife and two children reside in Bellevue, Wash.
Richard D. Meadows was named president of Seabourn following the company’s move from Miami to Seattle in 2011. He had previously served as Seabourn’s senior vice president of sales and marketing from 2001 until 2005, during which time he was responsible for overall brand management and product development, global strategic marketing and sales promotion. Meadows also currently serves as the executive vice president, marketing, sales and guest programs for Holland America Line, with global revenue responsibility for Holland America Line's cruises and CruiseTours. His duties include oversight of all product pricing and yield management, marketing, sales, reservations, public relations and guest relations activities of the company. Meadows has held a number of executive positions at several Carnival Corporation & plc brands during his 25-year tenure with the company. He also served as vice president, corporate marketing at Carnival Corporation, and director of sales, Carnival Cruise Lines. From 1994 - 2000, Meadows was vice president, sales and marketing, with Windstar Cruises, a former subsidiary of Holland America Line. Very active in the cruise and travel industry, Meadows is a frequent speaker at industry forums and serves on the Cruise Lines International Association's Marketing Committee. In the Seattle area, he has served on the board of directors of the Seattle Repertory Theatre and has been appointed by Governor Gregoire to the Washington State Tourism Commission.
Dan Grausz is executive vice president, fleet operations for Holland America Line and Seabourn, reporting directly to Stein Kruse, chairman, president and chief executive officer. Grausz has overall responsibility for Holland America's and Seabourn’s marine hotel, nautical, technical, security and compliance, as well as operations policy and planning, purchasing, logistics and vessel newbuilding. Holland America Line and Seabourn operate a combined fleet of 20 vessels, offering hundreds of cruises annually to all seven continents. Seabourn adds its sixth, most luxurious ship in June 2011 to make a total of 21 vessels. Grausz served as Holland America Line’s vice president and general counsel from 1988 to 2004 and as senior vice president, fleet operations, from 2004 to 2010. During his tenure with Holland America Line, Grausz has been a key participant on the senior management team and has been integrally involved with the building and introduction of 14 ships to the fleet. Prior to joining Holland America, Grausz was a partner at the Seattle firm of Helsell, Fetterman, Martin, Todd & Hokanson. He also practiced law in New York City. Grausz has a bachelor of science degree from Cornell University, a master of business administration from the Wharton School of Business at the University of Pennsylvania and a law degree from the University of Pennsylvania. Active in the community, Grausz has served on the city council of Mercer Island, WA since 1999. He resides there with his wife, Clare Meeker, author of several children’s books.
Larry Calkins is senior vice president, finance and information technology and chief financial officer for Seabourn and Holland America Line Inc., both units of Carnival Corporation & plc. Appointed to the position in December 2006, Calkins has overall responsibility for finance and information technology. Calkins has been with Holland America Line since 1985, starting as controller and progressed to the position of vice president, finance, and chief financial officer in 1989. Prior to joining Holland America Line, Calkins spent nine years in public accounting, achieving audit manager status with the accounting firm KPMG. Calkins contributes time and financial resources to numerous charitable efforts in the local community and is past chairman and current member of the executive board of the Accounting Development Fund at the University of Washington. Calkins was a finalist in the 2011 CFO of the Year award sponsored by the Puget Sound Business Journal. A Washington native and certified public accountant, Calkins and his family live in Bellevue.
Paul Goodwin is the executive vice president, onboard revenue, planning, port operations and tours for Seabourn and Holland America Line Inc., both units of Carnival Corporation & plc. Goodwin directs the development and implementation of Holland America Line’s onboard revenue, including shore excursions, beverage operations, retail services, spas and salons, casino operations and other revenue outlets. Goodwin is also responsible for planning, deployment, and port and shore operations for all Holland America Line and Seabourn ships. Additionally, Goodwin holds marketing responsibility for Holland America Line’s Alaska and Yukon land and tour programs as well as oversight of Holland America Line’s Caribbean relations and award-winning private Caribbean island, Half Moon Cay. He is responsible for worldwide pre- and post-tours and has previously held responsibility for Holland America Line’s Alaska land operations including Westmark Hotels and Gray Line of Alaska as well. Goodwin also serves on the executive boards of Alaska Travel Industry Association (ATIA) and the North West and Canada Cruiseship Association (NWCCA). A 30-year veteran of the cruise and travel industry, Goodwin joined Holland America Line in December 2003, having served most recently as vice president, pricing and planning at Radisson Seven Seas Cruises. In that position he was responsible for itinerary planning and development, cruise pricing, revenue/yield forecasting and management, shore excursions, land, hotel and air. Goodwin began his career with Holland America Line in the early 1980's as manager of the Vancouver operation. Goodwin graduated from the University of British Columbia in Vancouver with a Bachelor's degree in 1983 and lives in Woodinville with his wife and three children.
John Delaney was appointed senior vice president, marketing and sales in January, 2011, reporting directly to Richard D. Meadows, president of Seabourn. Prior to this appointment, Delaney served as vice president, revenue marketing, for Holland America Line since 2008. In that role, Delaney was responsible for management, forecasting and budgeting of cruise fare revenue, as well as direct-marketing communications and the company’s past guest loyalty program. Prior to his Holland America position, Delaney spent five years assigned to special projects for Carnival Corporation & plc, including a variety of Holland America Line initiatives. His projects focused on financial and operational analysis in a wide array of areas including marketing, sales channel performance, procurement, and logistics. With more than 20 years’ experience in the travel and hospitality industries, Delaney has worked at a number of major corporations, including The Walt Disney Company, Gateway Computers and The Cheesecake Factory. Delaney has a Bachelor of Science degree from California State University in Long Beach. He serves on the board of directors of the Seattle Symphony and is also involved in various organizations dedicated to ending homelessness in King County.
Kelly Clark, vice president, general counsel and chief ethics officer, oversees all legal matters for Seabourn and the Holland America Line group of companies. In that role, Clark advises the company on a broad range of issues arising from Holland America Line’s ownership and operation of a fleet of fifteen luxury cruise ships operating under the brand name Holland America Line, including the Westmark Hotel group, Gray Line of Alaska, and Worldwide Shore Services, a wholly owned shoreside services subsidiary. Clark joined Holland America Line’s legal department in 2002 as assistant general counsel and was promoted to her current position in November 2004. Prior to joining Holland America Line, Clark was a litigation associate at Paul, Weiss, Rifkind, Wharton & Garrison in New York City, where she advised corporate clients on commercial and criminal litigation matters. Clark received both her Juris Doctor and Masters in business administration from New York University in 1993. From 1993 through 1999, she was associated with Rogers & Wells LLP (now known as Clifford Chance Rogers & Wells), also in New York City. Clark is a member of the bar in the states of New York and Washington.
Brendan Vierra is vice president of human resources for Holland America Line Inc., a unit of Carnival Corporation & plc. Appointed to this position in May 2008, he leads a team of human resources professionals responsible for providing a full range of global human resources management services and programs supporting Holland America Line's 15,000 employees worldwide. He reports directly to Stein Kruse, president and chief executive officer. Vierra brings 31 years of experience to Holland America operations including positions held with Cunard and Norwegian America Line. Vierra began his Holland America Line career as director of reservations in December 1997 and was most recently vice president of guest programs. He also is well versed in the travel agency side of the business from his experience as a district travel manager for an American Express retail store. Vierra holds a bachelor of arts degree in English from Chaminade College in Honolulu. He serves on the board of directors of the Seattle Chamber of Commerce.
Pamela C. Conover was named Special Advisor and Brand Ambassador for Seabourn in April of 2011, subsequent to the company’s relocation from Miami to Seattle. Prior to that, Ms. Conover served as president and chief executive officer of Seabourn since November of 2006. It was her third presidency of a cruise line, an unprecedented achievement for a female executive. Conover has also served as senior vice president of shared services at Carnival Corporation, responsible for developing ways to maximize business opportunities existing within Carnival Corporation & plc’s 11 cruise operating units. Among other duties, her research and strategic analysis resulted in construction of three new ships for Seabourn. Conover has a previous operating history with the Seabourn brand, having been president and chief operating officer of Cunard Line Limited, which operated the fleets of both Seabourn and Cunard, from 2001 until 2004. In that role, she oversaw the building and launch of Cunard’s Queen Mary 2 and the restructuring and re-branding of Seabourn’s three-ship fleet. In 1994, she served as president and chief executive officer of Epirotiki Line, based in Athens, Greece, until she was recruited to join Carnival Corporation as vice president of strategic planning, engineering the acquisition of assets including Seabourn, Cunard and Costa Cruises to develop the largest and most successful cruise vacation group in the world. As general manager of North American shipping finance division of Citibank, Conover played a vital role in the development of the North American cruise business by assisting Carnival companies and a number of other cruise lines with financing fleet expansions. Conover lives in Key Biscayne, Florida, with her husband, Ray Lutz, himself a former travel industry executive.
Thank you for your interest in Seabourn. We are a company with a shared vision to provide the finest travel experiences to our guests. We endeavor to fulfill that vision by consistently creating exceptional vacations, and by personally owning the fulfillment of each guest’s expectations. Our business involves efforts to attract guests through marketing and sales activities, as well as properly serving those guests before they embark on our vessels, while they are in our care, and after they leave us, should they require further assistance. Our business also involves protecting, transporting, accommodating, feeding, and entertaining those guests, as well as providing opportunities for them to enjoy meaningful, enriching travel experiences in our ports of call around the world. Each of these activities has impacts on our various stakeholders and on the environments in which we operate. We have embarked on an initiative to better understand those impacts, to improve our performance wherever possible, and to maximize the benefits of our activities where appropriate, with the aim of managing our company for long-term sustainability. This report is an annual summary of our sustainability initiatives. The aim of the report is to provide our own employees and our stakeholders with information about the impacts of our various activities in a clear and transparent manner. We welcome your comments and questions about anything contained in this report.
Seabourn is a proud member of World´s Leading Cruise LinesSM, an exclusive alliance of cruise lines dedicated to accommodating a wide range of lifestyles and budgets for cruises to the world's most exciting destinations. If you are a first time guest aboard Seabourn and you have sailed on one of the member lines listed below, you are automatically eligible for Seabourn Club savings. Be sure to mention this when booking your Seabourn vacation.
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