Seabourn Shield

Our SeabournShield Program

Available in the United States and Canada only

Don't worry about the unexpected, either before your cruise or while you're away. SeabournShield is a package of benefits that provides everything for your peace of mind. SeabournShield may be added to your booking up until time of final payment.

SeabournShield Package of Benefits:

SeabournShield Cancellation Fee Waiver Program - waives the non-refundable cancellation provision of your Guest Cruise Ticket Contract and pays you the value (limited to $50,000 per guest) of the unused portion of your prepaid cruise vacation in the event that you or your traveling companion need to cancel your cruise vacation (for specified reasons). If your trip cost exceeds $50,000 per guest limit, you will be provided a travel credit equal to the amount by which the cancellation fees imposed exceed the $50,000 per guest cash reimbursement limit. This feature is provided by Seabourn Cruise Line Limited*.

SeabournShield Travel Insurance Program - reimburses losses for the following:

  • Trip Delay: If you miss the departure of your cruise due to carrier-caused delays or other specified reasons, you will be reimbursed up to $1,000 for additional accommodations, meals and “catch-up” transportation expenses.
  • Baggage Protection: If your baggage or personal property is lost or damaged, you will be reimbursed up to $3,000. If your bags are delayed or misdirected by a common carrier for more than 24 hours, you will be reimbursed up to $500 for the purchase of necessary personal effects.
  • Medical Expense Coverage: Should you become injured or sick during your vacation, you will be reimbursed up to $20,000 for medical expenses related to an illness, or up to $20,000 for expenses related to an injury.
  • Emergency Evacuation: In the event that serious illness or injury requires air or ground transportation to a specialized facility or to return home, you will be provided up to $50,000 in covered medical services and supplies (coordinated by our 24-hour assistance provider) to help ensure your safe transport.

The SeabournShield Travel Insurance Program is underwritten by Stonebridge Casualty Insurance Company, an AEGON Company, Columbus, Ohio; NAIC # 10952 under policy/certificate Form series TAHC5000. Certain coverages are under series TAHC6000 and TAHC7000.

SeabournShield Worldwide Emergency Assistance Program – provides 24-hour assistance services including pre-cruise health, safety and weather information; assistance with travel changes; lost luggage assistance; emergency cash transfer assistance; emergency medical and dental assistance and lost travel document assistance. Provided by On Call International.

Note: This is not a complete description of SeabournShield – for full terms and conditions view SeabournShield Guest Protection or if you have questions, call 1-800-828-2459 or +1 516-342-2720 from abroad.

* For New York state residents, the SeabournShield Cancellation Fee Waiver Program is underwritten by Stonebridge Casualty Insurance Company, an AEGON Company, Columbus, Ohio; NAIC # 10952 under policy/certificate Form series TAHC5000. Certain coverages are under series TAHC6000 and TAHC7000.

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