SEATTLE, May 23, 2013 - The service received aboard Seabourn's six intimate, all-suite ships has been recognized as the 'world's best' by the discerning readers of Travel + Leisure. The line's personalized, intuitive attention to detail earned the top spot in the 'Small-Ship Cruises' category, and outscored all cruise lines regardless of size in the magazine's annual survey of its readers. The award is published in the June 2013 issue of the magazine.
"Everyone at Seabourn shares a mission to provide the world's best service," said Seabourn president Richard Meadows. "We have elegant ships, wonderful cuisine and sail to many of the world's most desirable destinations, but the number one reason our guests come back to sail with us repeatedly is the quality of service they receive from our crew. This is clearly their award."
Seabourn consistently occupies the top ranks of the travel industry's most prestigious awards. Readers of Travel + Leisure and Condé Nast Traveler named Seabourn the 'Best Small-Ship Cruise Line' in annual surveys for the fourth and third consecutive year respectively. In addition, the prestigious American Academy of Hospitality Sciences has awarded Seabourn its highest honor, the Six Star Diamond Award.
To receive the 'World's Best Service' distinction by Travel + Leisure readers is a testament to Seabourn's ability to recruit, train and manage onboard staff to uphold its exacting standards. The line carefully selects professionals with previous hospitality experience, particularly with experience working at other six-star establishments shoreside. Seabourn has one of the highest ratios of crew to guests in the industry, with nearly one staff member per guest.
Seabourn's award-winning service is also due to the company's unique philosophy of service, which has given rise to a culture that prevails on the ships - a culture wherein every employee's intention and action is focused on enhancing the guest experience and on constantly working to anticipate and exceed guests' expectations. The hospitality staff is encouraged to add special, thoughtful touches that personalize whatever service is being provided and to create 'Seabourn Moments' that will surprise and delight the line's guests.
Seabourn's all suite ships feature a relaxed, club-like ambiance that encourages an easy sociability among the guests with well-crafted itineraries that attract travelers interested in authentic experiences. Award-winning cuisine is graciously served in a variety of venues, and the onboard entertainment options are varied as well. Along with beautiful, understated elegance in design and thoughtful, quality furnishings and materials, the Seabourn ships provide one of the world's finest vacation options and represent an exceptional value to travelers.
For more details about the award-winning Seabourn fleet, or to explore the worldwide selection of Seabourn cruising options, contact a professional travel agent, call Seabourn at 1-800-929-9391 or visit www.seabourn.com.
Notes to Editors:
Seabourn is consistently ranked among the world’s top travel choices by professional critics and the discerning readers of prestigious travel publications such as Departures, Travel + Leisure and Condé Nast Traveler. Its stylish, distinctive cruising vacations are renowned for:
Seabourn is a proud member of World’s Leading Cruise Lines. The exclusive alliance also includes Carnival Cruise Lines, Holland America Line, Princess Cruises, Cunard Line and Costa Cruises. Seabourn is a brand of Carnival Corporation and plc (NYSE/LSE: CCL and NYSE: CUK), and supports the Ocean Conservation & Tourism Alliance, dedicated to education and promotion of best practices for protecting the marine environment.