Cancellation Policy

 The compensation will be calculated according to the time of receipt of the notice of cancellation as follows:

15% (deposit) after confirming until 91 days prior to departure

50% 90 - 57 days prior to departure

60% 56 - 42 days prior to departure

75% 41 - 16 days prior to departure

90% 15 – 6 days prior to departure

100% 5 days - day of departure/no show

The amount of the compensation is determined by the travel price minus the value of the expenses saved by the Tour Operator and less what the Tour Operator acquires by otherwise using the travel services, which must be justified by the Tour Operator at the request of the Customer. The Tour Operator has determined the following compensation scheme taking into account the period between the declaration of cancellation and the start of the trip, taking into account the expected savings in expenses and the expected earnings through alternative use of the travel services.

The Customer’s mandatory right as provided for in Art. 7:506 DCC to request a third Traveler stepping into the rights and obligations arising from the travel contract remains unaffected by the above conditions. For such transfer of the contract to another person, the Tour Operator charge processing fees of EUR 50.00 (plus any charges levied by third parties, in particular airlines).