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- SeabournShield Eligibility Criteria
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*For information about eligibility outside of the USA, please contact Seabourn reservations. Cruise bookings that include private jet service are not eligible to purchase SeabournShield®.
- Purchase Eligibility Criteria
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*Please note this purchase will only be possible if the address on your booking is eligible to purchase. If you are eligible but still unable to purchase, please call guest services.
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- Protect your cruise vacation, cancel for any reason | Get money back
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- SeabournShield® Travel Protection Plan
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Don't worry about the unexpected, either before your cruise or while you're away. SeabournShield is a package of benefits that can provide reimbursement for losses that may occur while you cruise. SeabournShield offers the same pricing and protections for all ages and may be easily added to your booking up until time of final payment.
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- SeabournShield® Package of Benefits:
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— Reimburses losses for the following:
- Trip Cancellation/Trip Interruption: Enables you to cancel or interrupt your cruise vacation for illness, injury or death to you, an immediate family member or a traveling companion, and receive reimbursement up to your total trip cost*. *Maximum per guest limit applies; refer to plan for details.
- Trip Delay: If you miss the departure of your cruise due to carrier-caused delays or other specified reasons, you may be reimbursed up to $1,000 for additional accommodations, meals, and “catch-up” transportation expenses.
- Baggage Protection: If your baggage or personal property is lost or damaged, you could be reimbursed up to $3,000. If your bags are delayed or misdirected by a common carrier for more than 24 hours, you may be reimbursed up to $500 for the purchase of necessary personal effects.
- Accident or Sickness Medical Expense Coverage: Should you become injured or sick during your vacation, you may be reimbursed up to $20,000 for medical expenses related to an illness, or up to $20,000 for expenses related to an injury.
- Emergency Evacuation: In the event that serious illness or injury requires air or ground transportation to a specialized facility or to return home, you may be provided up to $75,000 (up to $100,000 applicable to World & Grand Voyages, and Expedition Cruises) in covered medical services and supplies (coordinated by our 24-hour assistance provider) to help ensure your safe transport.
- Travel insurance benefits are underwritten by United States Fire Insurance Company.
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- SeabournShield® Cancellation Enhancement
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If your trip cost exceeds the per guest limit specified in your plan documents and you cancel your cruise vacation due to a covered reason, you will be provided a future travel credit equal to the amount by which the cancellation fees imposed exceed the per guest cash reimbursement limit. In addition, if your Trip Cancellation claim is denied due to a Pre-Existing Condition, Seabourn will provide you with a future travel credit equal to the cancellation fee amount. This non-insurance feature is provided by Seabourn Cruise Line.
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- SeabournShield® Non-insurance Worldwide Emergency Assistance
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— provides 24-hour assistance services including pre-cruise health, safety, and weather information; assistance with travel changes; lost luggage assistance; emergency cash transfer assistance; emergency medical and dental assistance and lost travel document assistance. Non-insurance assistance services are provided by CareFree Travel Assistance ™.
The Travel Insurance portion of SeabournShield provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this insurance coverage with your existing life, health, home, and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker.
Note that the benefits and services provided by SeabournShield are available only to guests who enroll in and pay the appropriate program cost to Seabourn. Payment of the required cruise deposit does not automatically activate enrollment in SeabournShield. To activate enrollment, you must pay the appropriate program cost in addition to the required cruise deposit.
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Important: This is only a brief description of SeabournShield®.
To obtain your state-specific plan documentation providing the terms, conditions, and exclusions, visit:
For most voyages: http://www.affinitytravelcert.com/docs/SeabournStandard
For World & Grand Voyages, and Expedition Cruises: https://affinitytravelcert.com/docs/SeabournWCE
Important: SeabournShield® is available to US and Canadian residents, excluding New York state, Puerto Rico, and Quebec. Cruise bookings that include private jet service are not eligible to purchase SeabournShield.
This program was designed and administered by Aon Affinity. Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc. (TX 13695); (AR 100106022); in CA & MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc. (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency.
This page contains highlights of the plans developed by Aon, which include travel insurance coverages underwritten by United States Fire Insurance Company (USF), Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by Carefree Travel Assistance™. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Aon at 1.800.828.2459, or 45 Executive Dr, Suite 100, Plainview, NY 11803. (AIS Affinity Insurance Agency, Inc. - CA 0795465, Aon Affinity Insurance Services, Inc. - CA 0G94493). While Aon markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by Aon, and Aon does not receive compensation from USF for providing the non-insurance components of the plans.
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