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FlightEase®. 24/7 Support. Customizable. Flexible
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FlightEase®. 24/7 Support. Customizable. Flexible
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Flights FAQ
About flights ease

About Flight Ease®

Unlock a seamless travel experience with Flight Ease® – the better, hassle-free way to book your flights. Seabourn’s Flight Ease offers convenience and 24-hour travel assistance when you need it most. Embrace the peace of mind that comes from having a team dedicated to delivering you a carefree, seamless vacation experience. 

Transfers

Transfers between the ship and airport, arranged by our team.

Hotel Stay 

Hotel stay when air schedules require an overnight stay, plus the additional transfers

Next-Port Protection

Next-Port Protection if your flight is delayed or canceled by the airline on the day you are en route to your cruise.

Booking Assistance 

Call our reservations team for assistance with booking Flight Ease.

Preferred Carrier and Comfort

Select your preferred airline carrier and level of comfort, including first, premium economy or economy.

24-Hour Travel Assistance

Seabourn is there to support you with 24-hour flight assistance during your air travels.

Immediate Confirmation

Your flights are confirmed immediately, at the time of air booking.

Deferred Payment

Book Flexible Fares and payment is deferred until your cruise final payment date. Changes made to your air schedule before final payment will not incur change fees.

Personalized Travel

Customize your pre- and post-cruise itinerary to match your travel needs.

Learn more about Flight Ease

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Learn more about Flight Ease
Learn more about Flight Ease URL
https://www.seabourn.com/en/us/plan-a-cruise/pre-post-travel-cruise/flight-ease
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Have any flight issues en route?
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24/7 Flight Support Line:
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1-206-626-9186
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Review your air booking to confirm your schedule, add, modify, or cancel flights:

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TRANSFER SHUTTLES

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Enjoy convenient transportation from your airport terminal to the ship and back, with assistance from our friendly team - regardless of how you booked your flight

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Why Book Flights With Us?

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Transfers Included

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Complimentary transfers between airport and ship

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24/7 Support

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We’ll handle any issue while you are en route to your cruise

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Make Your Own Choices

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Choose your preferred airline, airport, and flight time

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Next-Port Protection

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Flight delayed or canceled? Flight Ease® will help you

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The airline made a major schedule change to your booked flights and they no longer meet our guidelines for arrival at the embarkation city’s airport and/or departure from the disembarkation city’s airport.

To select new flights:

  1. Select the “Manage Flights” button
  2. Click on Add or Modify Flights button 

For assistance please contact your Travel Consultant or Seabourn at 1-206-626-9186.

New flights are required for the following guests:

Major Flight Change Message

Please rebook your flights on Flight Ease® by clicking the Manage Flights button below

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This is a notification to guests who purchased air from Flight Ease® of an updated flight schedule due to an airline schedule change. Please view the revised flight information on the Flights page.

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Please view the revised flight information on Flight Ease® by clicking the Manage Flights button below

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Airport Transfers
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Hotel & Travel Packages

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Faq Question
What is Flight Ease® and what are the benefits?
Faq Answer

Flight Ease® is Seabourn's air booking website which is much like other automated sites but is designed with each cruise vacation and traveler’s needs in mind. Flight Ease offers competitive pricing, flexible options, late arrival protection in the event your flights are delayed or cancelled by the airline on the day you are en route to or from your cruise, and support from our staff if you should you need assistance with your flight selections or during your air travels.

-With Flight Ease, you will be able to choose and customize your air itinerary. Flight search options include choice of round trip or one way travel, your preferred travel dates, airport, airline, flight, stopovers en route if desired, and economy or premium aircraft cabin class. 

-After you select from Flexible or Restricted fares, your flight selections will be confirmed immediately. No waiting!

-Seat selection maps and airline baggage policies and fees can also be accessed where available. 

-You can also earn frequent flier miles on participating airlines with flights you purchase through Flight Ease.

faq2

Faq Question
What is the difference between Flexible and Restricted air?
Faq Answer

Flexible fares are for those who want greater flexibility.

-Payment for your air travel will be due with your cruise final payment.

-Provided you have not requested early ticketing, Flexible fares can be changed or cancelled without change fees at any time prior to your cruise final payment due date.

-After the cruise final payment due date, fees up to the full cost of the ticket may apply.

Restricted fares are for those who are sure of their plans. 

-These are non-refundable, but generally lower rates, and require full payment for air reservations at time of air booking.

-Changes to Restricted air reservations will result in cancellation of the entire air booking and cancellation fees up to the full cost of the ticket.  

-Air prices are nonrefundable (no money back).

faq3

Faq Question
What is late arrival protection ?
Faq Answer

All guests who book air travel through Flight Ease® are automatically eligible for Seabourn's Late Arrival Protection.  On the day you are en route to or from your cruise, if you anticipate missing the original port of embarkation due to an airline delay or service disruption, Seabourn will work with the airline to find a reasonable alternative to provide flights to join the voyage at the next appropriate port if necessary, at no additional air cost to you.

In addition, if for any reason your cruise arrives late into port or your Seabourn transfer is delayed to the airport and you miss your return flight, Seabourn will work with the airline to rebook your flights to get you home.

faq4

Faq Question
Are Transfers Included?
Faq Answer

Transfers are included between the ship and airport, arranged by our team.

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Faq Question
Are Hotels Included?
Faq Answer

Hotel stays are included when air schedules require an overnight stay, plus the additional transfers.

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Faq Question
What If I Need to Change or Cancel My Flights?
Faq Answer

Air cancellation policies differ depending upon whether Flexible or Restricted air was booked.  The change / cancellation fee amount (if applicable) will display prior to completing the change.  Air bookings will automatically cancel when certain booking changes occur such as any guest name change or correction, change in departure or arrival city, addition of packages before or after the cruise, rebooking to a new sailing, or cancellation of the cruise booking.

Cancel fees will only apply to Flexible Air if air is cancelled after the cruise final payment date or after early ticketing has been requested. Restricted Air can be cancelled without penalty only within 24 hours of purchase. After 24 hours, a cancellation fee will apply.

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Faq Question
Booking Information
Faq Answer

Government-Issued Identification

For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. For guests with Seabourn’s Flight Ease plan, name spelling corrections may result in a higher air rate, loss of space and/or change fees. Visit www.tsa.gov for more details.


Air Changes/Refunds

Changes to the air booking initiated by guests may require cancellation and rebooking of flights at the current available rate. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made to Flexible Air prior to the cruise final payment due date. Cancelling your cruise for any reason will cancel any air bookings associated with the cruise, and fees will be applied if applicable. 


Flexible Fares

Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. After you make full payment, we reserve the right to pass any price increases to you for charges resulting from increases in airline fuel or other surcharges or government-imposed taxes or fees. Changes to the booking may require cancellation and rebooking of flights. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. If the current available price exceeds the original airfare, the guest must pay the additional charge. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. Tickets are nontransferable and name changes are not allowed. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights.


Restricted Fares

Full payment for air reservation is required at the time of air booking. Tickets are nonrefundable. Any changes will result in the cancellation of the entire air booking. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Seabourn air booking with the same airline or redeemed directly with the airline, typically within 365 days. FACs are nontransferable, and nonrefundable. Tickets are nontransferable and name changes are not allowed. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under Seabourn Shield.


Air Rates/Air Taxes and Fees

Air rates will be quoted at the time of booking. Air rates are for e-tickets, per person and include flight taxes and fees. Some countries impose an arrival or departure tax which cannot be included on an air ticket. In most cases this is paid by each guest upon check-in and may have to be paid in local currency. Other charges may be directly assessed by airlines or airports and are the responsibility of the passenger.


Airline Service Requests and Baggage Charges

Please contact each airline directly to request meals, oxygen, wheelchair, or other assistance, using your air confirmation code to access your flight reservation. 
Once you have booked your flight, please check the airline’s website, or contact the airline directly for information regarding baggage fees and other charges. Each airline has its own baggage allowance policy. You are responsible for all baggage fees, including any excess baggage charges imposed by airlines. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines.


Air Schedule Changes

Airline bookings are subject to flight schedule changes by the airlines. Schedule changes can occur at any time and may affect your flights. Seabourn is not responsible for airline schedule changes. Seabourn will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. Any associated costs related to or caused by an airline schedule change are the responsibility of the guest.



Seat Assignments

Seat assignments are controlled by the airlines but may be requested for most flights in the Flight Ease® system based on the availability in the airline’s reservation system at the time of booking. Seabourn has no control over seat assignments. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Some airlines charge additional fees for seat assignments. Any fees related to seat assignments are collected by the airlines directly. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. 


Liability and Relation with Airlines

As the air rates we use are based on capacity-controlled, promotional and group fares, we may limit or close sales without prior notice at any time. If, due to any cause beyond our control, the air travel is unavailable or otherwise fails to materialize, to the extent permitted by applicable law, our sole liability will be limited to refunding the air price paid to us. We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline’s ticket and tariffs and all applicable governmental laws and regulations. Passengers who are booked by Seabourn on a Seabourn charter flight are guaranteed a reservation on the cruise ship. If a passenger confirmed on a Seabourn charter flight is unable to board the ship due to cancellation or delay of the charter flight, the passenger will receive a full refund for the complete itinerary that includes the cruise fare, charter flight fee, and applicable taxes, fees, and surcharges.


Transfers

Seabourn’s Flight Ease® program includes group transfers between the airport and the pier on the day of embarkation/disembarkation. For deviations in air arrival/departure schedule, group transfers will be forfeited; private transfers may be purchased through Seabourn if desired. Seabourn land/hotel programs include appropriate transfers between the airport, hotel, and pier.


Overnight Hotel Accommodations

It may be necessary for Seabourn guests to overnight en-route to or from their cruise due to airline schedules and/or availability. If deemed necessary, the cost of hotel accommodations is included in the air price. If guests choose to add additional hotel nights, the complimentary hotel night will be forfeited as the airline schedule will no longer require an overnight to assure timely arrival to the ship. Hotel options and costs will be communicated to and agreed by guests prior to being confirmed. Guests are responsible for meals and items of a personal nature.


Guests with Independent Flight Arrangements

We recommend that you schedule a minimum of 3–5 hours both at the beginning and end of your cruise to allow for transfers, customs clearance, and airport security checks.

Note: If you purchase air transportation independently from Seabourn, you will be responsible for any and all expenses incurred when joining the vessel in progress.

faq8

Faq Question
General Terms & Conditions
Faq Answer

FLEXIBLE

• Prices and Availability are not guaranteed until the cruise and air booking are paid in full. Provided you have not requested early ticketing, no fees will be charged for changes or cancellations to the air booking made prior to the cruise final payment due date.

• Changes to the booking after the cruise final payment due date may require cancellation and rebooking of flights. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. If the current available price exceeds the original airfare, the guest must pay the additional charge.

• Cancellations after the cruise final payment due date will incur a fee, up to the full cost of the ticket, per ticket.

• Tickets are nontransferable.

• In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. The original airfare and schedule may no longer be available, and a new reservation may need to be created at the current available price. If the current available price exceeds the original airfare, the guest must pay the additional charge.

• Prices are for e-tickets, per person, and include flight taxes and fees.

• Prices do not include baggage fees or other fees of up to $200 for the first or second checked bag. Please contact the airline for further details.

• After ticketed departure time, no changes are permitted, and ticket has no value if the ticketed flight reservation was not cancelled prior to flight time.

• I have the documentation necessary for this trip, including passport and visas. I accept that having these documents is my responsibility and not that of Seabourn.

• Reconfirming flights prior to trip date is the responsibility of the guest.

• Prices are subject to increase prior to the time you make full payment for your Seabourn booking. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. By selecting this checkbox, you expressly acknowledge your acceptance of these conditions (i.e., increases before full payment and increases attributable to government-imposed taxes or fees after full payment) applicable to your purchase.

• Cancelling your Seabourn booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable.

• Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative

RESTRICTED

• Full payment for air reservation is required at the time of air booking. Prices and availability are not guaranteed until the air booking is paid in full.

• Tickets are nonrefundable. Any changes will result in the cancellation of the entire air booking.

• Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. The air carrier may generate a Future Air Credit (FAC) memo. FACs are notations in the booking that show the guest has an outstanding credit with the cancelled airline which can be applied to a future Seabourn air booking with the same airline or redeemed directly with the airline, typically within 365 days. FACs are non-transferable and non-refundable. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under Seabourn Shield.

• Tickets are nontransferable and name changes are not allowed.

• Prices are for e-tickets, per person, and include flight taxes and fees.

• Prices do not include baggage fees or other fees of up to $200 for the first or second checked bag. Please contact the airline for further details.

• After ticketed departure time, no changes are permitted, and ticket has no value if the ticketed flight reservation was not cancelled prior to flight time.

• I have the documentation necessary for this trip, including passport and visas. I accept that having these documents is my responsibility and not that of Seabourn.

• Reconfirming flights prior to flight time is the responsibility of the guest.

• Cancelling your Seabourn booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable.

• Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative

Flight and Fare Search Results
 – This website utilizes the SABRE (GDS) global distribution system availability and fares assigned to our location(s), which returns a wide range of flight(s) choices and rates in our contract fares and restricted published fares, but not ‘all’ fares. Some flights and fares are not displayed due to the limitations of the system, available airline tariffs, and cruise requirements and parameters. Fares displayed include air transportation, group transfers between the airport and the pier on the day of embarkation/ disembarkation, and overnight accommodations if necessary due to airline schedules and/or availability, as well as next port protection and 24/7 flight assistance provided by Seabourn on the day you are en route to your cruise.

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