United States and Canada Sailings, Questions & Answers

Seabourn Return to Service Frequently Asked Questions

Updated May 19, 2022

Global COVID-19 regulations and protocols are continuously changing and we may revise or modify these FAQs (effective immediately) to evolve in line with the latest practices at any time. Please check back regularly for any updates.

If you’re planning travel to the United States, please read the latest CDC Travel Requirements, from the Center for Disease Control, including the latest health protocols and guidelines.

Masks are recommended on board but not required. However, masks may be required in certain venues and events. Masks are required during the embarkation and debarkation process and on transportation during shore excursions and to/from the ship.

Health and safety guidelines for Alaska, Canada and New England cruises

Health And Safety Guidelines For Cruises Departing From U.S. & Canada PortsPDF icon

Find information about:
Planning & Cruise Preparation | COVID-19 Vaccination Requirements | COVID-19 Testing Requirement | Boarding & Cruise Experience

Planning & Cruise Preparation

What requirements must be completed prior to boarding?

  1. Negative pre-cruise COVID-19 Test for guests ages two and older.
  2. Proof of Vaccination.
  3. Complete vaccination attestation in Seabourn Source app or online.
  4. Complete your Seabourn health questionnaire 72-24 hours before you embark the ship using the Seabourn Source app or online.
  5. Complete ArriveCAN within 72 hours of embarkation if sailing to or from a Canadian port. Guests not from Canada who are starting their cruise in Canada will need to complete ArriveCAN within 72 hours before arrival and fill it out again within 72 hours of embarkation. Canadian guests will need to fill out ArriveCAN within 72 hours before embarkation.
  6. Complete your online guest registration at seabourn.com as soon as you have booked.

Can I book back-to-back cruises?
Yes, back-to-back bookings are available and subject to inventory availability.

Guests on back-to-back voyages will need to disembark the ship at the end of each voyage, receive a complimentary viral COVID-19 test, and will be permitted to board the ship again once they receive a negative test result. Our current policy is that guests will not need to pack and disembark with luggage for this testing between cruises. Final details will be confirmed once on board, including when and where to go for testing.

Can I book a pre-cruise or post-cruise hotel stay?
Yes, guests may book pre-cruise lodging at your own discretion, following local guidelines.

Back To The Top

COVID-19 Vaccine Requirements

Which Seabourn voyages currently require vaccinations?
All guests 12 years of age and older must be fully vaccinated on all Seabourn cruises. Children under 5 years of age do not need to be vaccinated. Children between 5-11 years of age may be unvaccinated but will need to go through an exemption process and may be subject to additional testing, fees and protocols. Exemptions will be very limited on all cruises.

Can children sail if not vaccinated?
Children under 5 years of age do not need to be vaccinated. Children between 5-11 years of age may be unvaccinated but will need to go through an exemption process and may be subject to additional testing, fees and protocols. Seabourn operates fully vaccinated cruises that meet the U.S. CDC requirement for sailing and exemptions will be very limited.

What COVID-19 vaccine types are accepted on board?
We only accept vaccines that are approved or authorized for emergency use by the U.S. FDA, or the World Health Organization, or the European Medicines Agency (EMA). Some countries and regions on the itinerary may only accept vaccines approved by their regulatory agencies.


For updated authorized vaccine information, refer to:
See authorized U.S. FDA vaccines
See authorized World Health Organization vaccines
See authorized European Medicines Agency vaccines

What is considered Fully Vaccinated?
For an individual to be considered fully vaccinated, at least 14 days must have passed after the administration of the last dose in their primary vaccine series. Some countries and regions also have a time limit on when the last dose was given or have a booster requirement to be considered fully vaccinated. The U.S. CDC recommends a booster 5 months after your mRNA COVID-19 vaccine series. Following the CDC guidance is sufficient to be considered fully vaccinated in all ports we visit.

What is considered "up to date" relative to COVID-19 vaccines?
Up to date means a person has received all recommended COVID-19 vaccinations, including any booster dose, when eligible. Fully vaccinated guests are encouraged to visit the CDC's website to determine when they are eligible for a booster.

Are mixed vaccines types accepted?
In a two dose vaccine series, we accept mixed vaccine types only if at least 2 doses of an authorized vaccine were administered at least 28 days apart, with the last dose given at least 14 days before sailing.


What proof of full vaccination will be accepted?
Digital or paper records, or QR codes, showing the vaccine type, the date of each vaccine administered, the individual's name and date of birth or other identifier.

Do any vaccination exemptions apply for individuals recently recovered from COVID-19?
Guests ages 5 and over are required to be fully vaccinated. Documentation of recovery from COVID-19 or blood antibody tests are not accepted in place of a primary vaccination series.

Do I need a Booster Dose?
We strongly recommend all people receive a booster dose as soon as they are eligible and keep their vaccination status up to date. Boosters strongly protect against infections, severe illness, hospitalization and death.

Do I need a COVID-19 vaccine booster to be considered fully vaccinated?
COVID-19 vaccine boosters are strongly recommended for specific at-risk groups by the FDA and US CDC. However, at this time, booster doses are not required to embark. Guests who have received the full series of a U.S. Food and Drug Administration (FDA) or World Health Organization (WHO) authorized COVID-19 vaccine or a combination of authorized vaccines and have received the last dose at least 14 days prior to the day of embarkation are considered fully vaccinated.

I had COVID-19 and recovered but still test positive, will I be able to travel?
Exceptions may apply for asymptomatic guests who have tested positive for COVID-19 within 90 days of their embarkation if they are at least 10 days past their COVID-19 infection, are fully recovered with no symptoms and produce documentation of recovery from COVID-19 infection.

Documentation of Recovery consists of the following:

  • Paper or electronic copies of the positive viral test result from a certified laboratory (dated no more than 90 days ago), or
  • A valid digital COVID-19 Certificate (DCC) or a document issued by a health or government authority showing confirmed previous infection.

Guests who present these documents will need to go through a secondary screening at the terminal, and boarding will be approved at the medical staff’s discretion.

Will I still need a viral test 2 days before embarkation if I have recently recovered from COVID-19?
Guests who have recovered from COVID-19 within 3 months of their embarkation, do not need to get a viral test before embarkation if they are at least 10 days past their COVID-19 infection, have no symptoms and produce documentation of recovery from COVID-19 infection.

Documentation of Recovery consists of the following:

  • Paper or electronic copies of the positive viral test result from a certified laboratory (dated no more than 90 days ago), or
  • A valid digital COVID-19 Certificate (DCC) or a document issued by a competent authority showing confirmed previous infection.

Guests who present these documents will need to go through secondary screening at the terminal, and boarding will be approved at the medical staff’s discretion. If guests are not able to obtain documentation of recovery that fulfills the above requirements, they will need to take the required COVID-19 viral test and show a negative result.

What if I am exempt from receiving the vaccination?
We manage an exemption process for children 5-11 years of age who are not vaccinated. Children under five years old (who are not yet eligible for COVID-19 vaccines) are not required to apply for a vaccine exemption but must still follow all other requirements for unvaccinated guests.

To request an exemption, please call us:

  • Seattle Office: 800-929-9391 or 206-626-9190 (local)
  • Rotterdam Office: 00800 1872 1872
  • Southampton, U.K. Office: 0344 338 8615
  • Sydney Office: 13 24 02

Will onboard team members be vaccinated?
Yes, onboard team member vaccinations will be in accordance with CDC (Centers for Disease Control) guidelines. We are also actively administering boosters to our crew members.

Back To The Top

COVID-19 Testing Requirements

Are fully vaccinated guests required to take a pre-travel COVID-19 test?
Yes. All guests ages 2 and above are required to take a pre-travel COVID-19 test.

How far in advance do I need to be tested for COVID-19 before my cruise’s departure?
Guests embarking in a Canadian port OR a U.S. port that includes Canada in the itinerary::
All guests aged 2 and older are required to take either a medically observed antigen COVID-19 test within 2 days of embarkation or PCR COVID-19 test within 72 hours prior to embarkation.  

Guests embarking from a U.S. port that does not include Canada in the itinerary:
All guests aged two and older who are up to date with their vaccines, i.e., received a booster if eligible, may take their medically observed antigen or PCR COVID-19 test within 3 days prior to sailing. If the sailing is on Saturday, the test may be taken on Wednesday, Thursday, or Friday, and as late as Saturday, if you are guaranteed to receive your results in time for check-in. If a guest is fully vaccinated but not up to date with their vaccines (i.e., is eligible for a booster but has not received one), they must take their pre-cruise COVID-19 antigen or PCR test within 2 days prior to sailing. The test may be taken on Thursday, Friday or Saturday. 

What types of COVID-19 tests are accepted?
Guests must be tested with a medically observed SARS-CoV-2 (COVID-19) viral test that could be either an antigen test or a nucleic acid amplification test (NAAT).

Antigen tests include:

  • Rapid antigen test
  • Viral antigen test
  • Antigen Chromatographic Digital Immunoassay
  • Antigen Chemiluminescence Immunoassay
  • Antigen Lateral Flow Fluorescence

NAAT includes:

  • PCR - Polymerase chain reaction
  • RT-PCR – reverse transcription real time PCR
  • Quantitative PCR (qPCR)
  • Reverse transcription loop-mediated isothermal amplification (RT-LAMP) test
  • Transcription-mediated amplification (TMA) test
  • Molecular test or molecular diagnostic test
  • Isothermal amplification
  • Droplet Digital PCR or digital droplet PCR (ddPCR)
  • Clustered regularly interspaced short palindromic repeats (CRISPR)

What is acceptable proof of my negative COVID-19 test result?
The following formats are acceptable proofs of a negative COVID-19 test: paper negative COVID-19 test results (original only), digital or emailed COVID-19 test results; or record of COVID-19 testing from a healthcare provider including original digital email notification or personal electronic health record. The negative COVID-19 test result must include:

  • Where the test was administered, including information such as the name and contact information for the laboratory or healthcare personnel who performed the test
  • Type of test (indicating it is a PCR NAAT or antigen test)
  • A specimen collection date that meets the pre-embarkation testing requirements
  • Guest’s name and either date of birth, age, or passport number
  • A negative test result using words or phrases including:
    • Negative
    • Undetectable
    • SARS-CoV-2 RNA not detected
    • SARS-CoV-2 antigen not detected
    • COVID-19 not detected
    • Not reactive
    • Test results marked “invalid” are not accepted

Is a self-test acceptable?
Vaccinated guests may use a medically observed self-test that meets the following criteria:

Only medically observed self-tests will be accepted. The test must be a SARS-CoV-2 viral test (nucleic acid amplification test [NAAT] or antigen test) with Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA). Please note, antigen tests are accepted for fully vaccinated guests, but not for unvaccinated guests.

The testing procedure must include a telehealth service affiliated with the manufacturer of the test that provides real-time supervision remotely through an audio and video connection. Some FDA-authorized self-tests that include a telehealth service may require a prescription.

The telehealth provider must confirm the person’s identity, observe the specimen collection and testing procedures, confirm the test result, and issue a report that meets the requirements of acceptable proof of a negative COVID-19 test

Where can I get a viral COVID-19 test near me?
Contact your nearest  health center^, pharmacy, state health department^, or transiting airport to learn more about their availability for COVID-19 testing.

We have partnered with Optum so that U.S.-based vaccinated guests can order an FDA-authorized at-home antigen test kit, shipped to your door in 3 business days or less. These at-home tests include a personal virtually video-supervised visit with an eMed Certified Guide through telehealth services. These guides will help you properly administer the test and verify the results within 15 minutes. The lab result report is delivered via email and can be printed or displayed on your mobile device during check-in. Please place your order no more than two weeks prior to boarding. Order Optum test kit online here^ (2-pack for $69.99 or 3-pack for $99.99). An eMed 6-pack for $150 is available here^

Radeas offers an at-home antigen test kit ($45 each), which can be ordered and shipped to your door for free in 5-7 business days. The kit includes a telemedicine consultation. Orders can be shipped within one month of your cruise date. Order your Radeas kit online here.^  

Curative provides testing via drive-throughs, kiosks, or mobile sites and receive your results digitally in 1-2 days. You will be able to find a location and schedule a service at one of their 10,000 sites by visiting Curative.^

Another testing option may be available for fully vaccinated guests who are having trouble getting a pre-cruise testing appointment on select voyages.  

For voyages departing from the U.S. and Canada through September 30, 2022, we will be able to provide a limited number of antigen tests for fully vaccinated guests only at a cost of $60 per person charged via credit card at the time of reservation.  Reservations are required and may be made up to 10 days in advance. Testing will take place on embarkation day at the Pan Pacific Hotel near the cruise terminal. Test appointments are subject to capacity restrictions and reservations are required. Click here to register. https://www.docgo.com/cruiseguests.^

^You are now leaving the Seabourn website and navigating to a 3rd party website that is not owned, operated, or controlled by Seabourn or any of its affiliates.

What if I do not receive my test results back in time?
If a guest brings proof of testing without results to the pier, Seabourn will test them at no charge. Guests who arrive without a negative test result will experience a delayed embarkation and risk denied boarding and subject to quarantine should a positive result be returned. The homeport labs will either be in or near our terminals.

If my home country or country of disembarkation requires a negative COVID-19 test result entry after my cruise ends, will Seabourn administer and cover the cost of the test?
Vaccinated guests disembarking in Canada needing a COVID-19 test to return to their home country will be responsible to arrange and cover the expense of that test. For all other cruises where a guest requires a COVID-19 test to return home and can provide proof of flight within 24 hours, Seabourn will provide a complimentary test. 

We have partnered with Optum so that U.S.-based vaccinated guests can order an FDA-authorized at-home antigen test kit, shipped to your door in 3 business days or less. These at-home tests include a personal virtually video-supervised visit with an eMed Certified Guide through telehealth services. These guides will help you properly administer the test and verify the results within 15 minutes. The lab result report is delivered via email and can be displayed on your mobile device during airport check-in. You can do this upon disembarkation or on your cruise within 1 day of your return flight back to the U.S. Please place your order no more than two weeks prior to boarding. Order Optum test kit online here^ (2-pack for $69.99 or 3-pack for $99.99). An eMed 6-pack for $150 is available here^

Radeas offers an at-home antigen test kit ($45 each), which can be ordered and shipped to your door for free in 5-7 business days. The kit includes a telemedicine consultation. You can do this upon disembarkation or on your cruise within 1 day of your return flight back to the U.S. Orders can be shipped within one month of your cruise date. Order your Radeas kit online here.^ 

For guests flying home on the day of disembarkation, another option is utilizing the testing facilities at Vancouver International Airport (YVR). For more information regarding locations, pricing, and reservations, please visit: https://www.yvr.ca/en/passengers/travel-planning/takecare/covid-19-testing.^

Testing facilities are also available at Montreal-Trudeau International Airport (YUL). For more information regarding locations, pricing, and reservations, please visit:  https://www.admtl.com/en/guide/tips/travel/covid-test.^

What happens if I or someone else in my travel party test positive while on board?
Anyone reporting or exhibiting COVID-19 symptoms will be reviewed by the shipboard medical staff and tested for SARS-CoV-2 (the virus that causes COVID-19). COVID-19 cases will be assessed and treated either in their suite, or in a designated area of the Medical Center in a single occupancy ward. Onboard COVID-19 related medical center care for positive or suspected COVID-19 cases will be free of charge.

Positive cases that do not require admission to the ship’s medical center, or medical disembarkation, will most likely be moved to a different suite for the duration of their isolation.  Due to restrictions at some ports, it may be required that guests who have tested positive and their close contacts disembark and continue isolation ashore instead of on the ship. If you’re required to disembark the ship, we’ll work with the local port authorities to secure the most appropriate accommodation for your period of isolation. In some instances, local authorities require isolation take place at a specific hotel, pre-approved to accommodate positive cases of COVID-19.

Will I still need a pre-cruise test before embarkation if I have recently recovered from COVID-19? 
Guests who have recovered from COVID-19 within three months of their embarkation, do not need to get a viral test before embarkation if they are at least 10 days past their COVID-19 infection, have no symptoms and produce documentation of recovery from COVID-19 infection. 

Documentation of Recovery consists of the following: 
·         Paper or electronic copies of the positive viral test result from a certified laboratory (dated no more than 90 days ago), or 
·         A valid digital COVID-19 certificate (DCC) or a document issued by an official health or government authority showing confirmed previous infection. 

Guests who present these documents will need to go through a secondary screening at the terminal and boarding will be approved at the medical staff’s discretion. If guests are not able to obtain documentation of recovery that fulfills the above requirements, they will need to take the required COVID-19 viral test and show a negative result. 

Will I be tested again before embarking on my cruise?
In addition to the test prior to departure from home, Seabourn may provide a complementary antigen test at embarkation as a second layer of protection for all sailings.

Back To The Top

Boarding & Cruise Experience

When will guests be assigned their check-in times for arriving at the pier?
Assigned check-in times will be processed initially at approximately 50 days prior to sailing. Updates will be processed again at 21, 14, 7 and 3 days prior to sailing. If the time shows "To Be Assigned" it will be assigned with the next update processed for the sailing based on the above cadence of assignments. Learn more about Auto-Assignment of Check-In Times FAQ.

What is the guideline on face masks?
Masks on board are recommended but not required indoors or outdoors*. We highly recommend guests wear a mask in the Grand Salon and other entertainment areas, casino, spa treatment rooms, youth activity centers and during any other congregate events. 

Masks may be required in terminals where local laws take priority. 

When going ashore guests must be prepared to follow all local guidance regarding masks and physical distancing. The status of local guidelines will be shared with guests prior to disembarkation at the destination.  

Health experts advise that guests use a higher-grade mask while indoors (such as KN95 or surgical masks) that have two or more layers, completely cover the nose and mouth, fit snugly against the side of the face and have a nose wire. Please note that visors and face shields will not be accepted as a substitute for a face mask. Seabourn will be providing complimentary surgical mask(s) on board with replacements available upon request. 

*PLEASE NOTE: Masks are required on the ship indoors while in Greece.  Face masks may be mandated based on different country protocols and other circumstances as applicable.

If I require oxygen and/or dialysis during my cruise, may I still travel?
While we welcome guests who use oxygen concentrators and are undergoing peritoneal dialysis, we are currently unable to accept guests who use oxygen tanks or are undergoing hemodialysis currently. We remain optimistic that our approach to future sailings will become more flexible.

Will shore excursions be limited or can I explore the destinations independently?
At this time, guests can explore other destinations on their own or on independent third-party tours. This is subject to change at any time; however, we highly encourage you to choose shore excursions with Seabourn as our teams are in contact with local officials who oversee health and safety standards for these guides and tours. The ability for guests to go ashore in ports of call is controlled by the governments of the ports we visit based on their individual COVID-19 protocols and requirements, which are quickly evolving and being updated.

We recommend that you always carry your proof of vaccination and your negative COVID-19 test used at embarkation when going ashore.

What medical personnel will be on the ship?
The ship will have medical capabilities onboard via a Medical Center that includes doctors and nurses trained to care for a full spectrum of medical scenarios, including COVID-19. Each ship will also be outfitted with a variety of medications, supplies and equipment, which includes onboard COVID-19 testing capabilities.

What cleaning protocols will be in place on board?
Our onboard crew work continuously to maintain a clean, sanitary environment to ensure guests feel comfortable traveling with us, to include:

  • Frequent cleaning and sanitization of hard surfaces in all public areas
  • Routinely use a safe disinfectant proven to quickly kill novel coronaviruses, as outlined on the U.S. Environmental Protection Agency (EPA) N list for use against COVID-19.
  • Suites and public areas sanitized more frequently with cleaning and disinfection protocols developed in coordination with the U.S. Centers for Disease Control & Prevention (CDC)
  • Ships and terminals undergo more thorough sanitization between cruises
  • Expanded disinfection methods using emerging and advanced technologies that are proven effective against coronavirus and other germs
  • HEPA filters will be used for all cleaning equipment

Can I spend time with guests outside my travel party?
While interacting with people outside of your traveling party, physical distancing is encouraged.

What cleaning protocols will be in place on board?
Our onboard team members work continuously to maintain a clean, sanitary environment to ensure guests feel comfortable traveling with us, to include:

  • Frequent cleaning and sanitization of hard surfaces in all public areas
  • Routinely use a safe disinfectant proven to quickly kill novel coronaviruses, as outlined on the U.S. Environmental Protection Agency (EPA) N list for use against COVID-19.
  • Suites and public areas sanitized more frequently with cleaning and disinfection protocols developed in coordination with the U.S. Centers for Disease Control & Prevention (CDC)
  • Ships and terminals undergo more thorough sanitization between cruises
  • Expanded disinfection methods using emerging and advanced technologies that are proven effective against coronavirus and other germs
  • HEPA filters will be used for all cleaning equipment

What changes are being made to the onboard HVAC system?
We will implement air management and ventilation strategies to maximize the use of outside, fresh air and the air exchange rate on board in public areas and suites. Where feasible, we will utilize enhanced high-efficiency filters and other technologies to mitigate risk. Current evidence shows that fresh air is effective in reducing the concentration of airborne contaminants, including viruses. Our HVAC system updates are designed to create 10 air changes per hour on our vessels. We are increasing the ship air conditioning system filtration standard to F7 filters (MERV 13), which are finer mesh filters and highly effective in filtering out airborne particles and viruses. In areas where F7 filtration cannot be installed due to technical limitations, portable HEPA filtration units and ultraviolet light (UV) have been installed.

Back To The Top