2020.05.03 HQ v12.0

Health Advisory - COVID-19

Dear Valued Guest:

To protect the health and safety of all onboard, we are closely monitoring the evolving situation with novel coronavirus (COVID-19). Our medical experts are coordinating closely with international health authorities and together, we have developed a written traveler’s health declaration to be completed by all guests and crew prior to boarding in order to keep our guests and crew safe. Those individuals identified as high-risk groups are required to undergo enhanced screening measures and additional prevention and control procedures.

These measures include:

  1. Any individual who has traveled from or through mainland China, Macau, Hong Kong, South Korea, Iran or Italy within 14 days of the start of their cruise, including transit through their airports, will not be permitted to board the ship. 
                    •   Shipboard staff will be scanning passports to verify that transit did not occur through any of the prohibited areas. PLEASE NOTE: Given the serious nature of these circumstances, false responses on pre-boarding documents will result in immediate disembarkation at the next opportunity. Guests who do not disclose travel through prohibited areas may also face additional legal consequences.
  2. Crew members from China, South Korea or Italy will be delayed from joining any ship until further notice.
  3. Any individual who has been in contact with a suspected or confirmed case of COVID-19, or a person under monitoring for COVID-19 within 14 days of the start of the cruise, will not be permitted to board the ship.
  4. Additional pre-boarding screening of all guests and crew, including temperature checks, who have visited areas with community spread of COVID-19 and for individuals reporting illness.
  5. Standard pre-boarding health reporting for all guests advising them of their obligation to report any  symptoms of illness.
  6. Medical screening for COVID-19 on all individuals who visit our onboard Medical Center with symptoms of respiratory illness or fever.
  7. Reporting of all cases of fever and respiratory illness, and any patients with suspected COVID-19 infection, to local health authorities.
  8. Enhanced environmental sanitation onboard with a disinfectant that kills coronaviruses within 30 seconds.

As with all respiratory illnesses, particularly during cold and flu season, you can take steps to reduce your risk of illness:

  1. Wash your hands often with soap and water for 20 seconds.
  2. Supplement hand washing by regularly using an alcohol-based hand sanitizer.
  3. Avoid close contact with people suffering from respiratory illness.
  4. Cover your nose and mouth when you cough or sneeze using a tissue or your bent elbow.
  5. Avoid touching your eyes, nose and mouth.
  6. Get vaccinated against seasonal influenza.

While onboard, if you experience any symptoms of respiratory illness, which may include fever, chills, cough, or shortness of breath, please contact the Medical Center. Updated information on the illness and travel advice can be found on the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html.

Please be aware that as this public health situation continues to evolve rapidly, you may be required to undergo additional health screening measures by local health officials before you disembark at any of the ports we visit, and entry requirements are subject to change. If any revisions need to be made to our itinerary due to travel restrictions, or to protect the health and safety of our guests and crew, we will update you as soon as possible.

The above is subject to change at any time based on the interests of health and safety of our guests and crew and any other requirements that may be imposed by local authorities.

*14-days is the accepted standard incubation period of COVID-19 recognized by the WHO and US CDC.

Yours in health,

Grant Tarling, MD, MPH
Chief Medical Officer

(v12 on 2020.03.06)


Guest Travel Guidelines

Our team recommends the following routine best practices for travel:

  • Purchase travel insurance — It’s always a good idea to purchase SeabournShield, or some other form of travel protection, not only to protect you from any losses stemming from unforeseeable circumstances during your vacation, but to give you confidence to make new plans. This should extend to airfare bookings as well.  
  • Provide Emergency Contacts — While our intention is to deliver a quality travel experience, in rare circumstances it may be necessary to reach an emergency contact on your behalf. Provide a validated emergency contact & phone number within your booking. The emergency contact should not be traveling with you, but another personal connection.
  • Mobile phone instructions — Remember to enable an international travel plan inclusive of voice and data. Cell phone networks vary by country and Wi-Fi is not as available in some destinations. An international plan will enable you to stay connected at a reasonable rate and ensure you can be contacted.
  • Pack extra medication — Guests are always encouraged to travel with at least two weeks of extra medication beyond the length of the cruise, when possible, in the event of unexpected travel delays and emergencies. Also bring a list of the names, strengths and dosages of all medications in case refills are required.
  • Practice healthy travel habits always — According to the World Health Organization and the U.S. Centers for Disease Control, the simplest and most effective way to prevent illness, is to take extra care to practice basic health habits, including:
    • Washing your hands frequently for at least 20 seconds
    • Taking advantage of hand sanitizer wherever it’s available
    • Covering your nose and mouth when coughing or sneezing using a tissue or your bent elbow. And always dispose of the used tissue and wash your hands afterwards
    • Avoiding touching your eyes, nose and mouth with your hands 
    • Avoiding close contact with sick people

Be aware of latest health advisories and new travel restrictions — Visit our  News page for our latest health advisories, travel restrictions, and healthy travel tips.   

2020.02.27 HQ v1.0