About Shore Excursions

Shore Excursion Frequently Asked Questions

Q: Can I purchase shore excursions on this website?

A: Yes, most Seabourn shore excursions can be purchased in advance online once you have booked your cruise and know your itinerary. To purchase a shore excursion online, click the Find Shore Excursions link above.

Q: Do I have to buy the shore excursions online?

A: No. Purchasing a shore excursion online provides immediate confirmation. You can also contact us by phone to purchase tours from our Destination Specialists by calling 800-984-3225 or +1 206-626-9187. You can also purchase excursions after boarding your ship. Space is limited, so book early for the best selection.

Q: Can I purchase tours for both myself and my companion?

A: Yes, you can purchase tours online for all guests on the booking.

Q: How do I know which tours are right for me?

A: Excursion descriptions are marked with various symbols to indicate the amount and difficulty of walking, as well as occasional special interest content. In addition, specific information about restrictions or suggested cautions is included in the tour descriptions. Once you are on board, the Tour Manager can help you assess the suitability of a specific tour in a personal consultation.

Q: What if I need to cancel my excursion?

A: We understand plans change. However, last minute cancellations can result in costs to us or to our third party service providers. Cancellations of shore excursions, spa services or gift orders made more than three days prior to embarkation will be fully refunded; cancellations made onboard or within the three day window prior to embarkation may be subject a cancellation fee. Cancellation fees for certain shore excursions may be up to one hundred percent (100%) of the shore excursion price, depending on the shore excursion. For onboard cancellations of shore excursions, therefore, please speak with the Shore Excursion department onboard for the actual cancellation fee amount. Cancellations of spa services within twenty-four hours of the appointment are subject to a fifty percent (50%) cancellation fee. All cancellations made onboard will be refunded in the form of onboard credit, regardless of whether the purchase was made by a guest or a third party.

Q: What if I want to do two tours in the same day?

A: In many ports, it is possible to do two tours in the same day. However we recommend that you confirm with a destination specialist at 800-984-3225 or +1 206-626-9187 at the time you are booking your excursion. If there is a time conflict, you will be able to select the tour you prefer.

Q: What if I want to do something that’s not offered on a tour?

A: In most ports Seabourn's staff, both ashore and on board, are capable of arranging a wide range of individualized activities. You can make your custom request by calling us at 800-984-3225 or +1 206-626-9187 and speaking with one of our Destination Specialists to arrange your experience before you sail. Our hours of operation are 6am-5pm Monday-Friday and Saturday and Sunday 8am-3:30pm (Pacific Standard Time).

Q: What if a tour is cancelled?

A: If Seabourn cancels a tour due to safety, security of other conditions beyond our control a full refund will credited to your onboard account.

Q: Is it customary to extend gratuities to local tour guides?

A: Yes. Seabourn tour prices do not include gratuities for guides, drivers and other tour operator staff.

Churches of Chiloe & the City of Castro: A UNESCO Partner Tour

Approximately 3½ Hours
Moderate Walking 
Discovery Tour

UNESCO World Heritage Site

Visit Castro -- one of the most interesting cities on Chiloé Island. Chiloé is South America's second-largest island (after Tierra del Fuego) and was visited by Charles Darwin by 1838. It was first inhabited by Chonos Natives (now extinct) and Mapuches from the north. A blend of Native and Spanish conquistador genes gave rise to the Chilotes -- the people of Chiloé.

Chilote culture was heavily influenced by the Jesuit missionaries who arrived in 1608 and stayed for 160 years. They built chapels everywhere -- more than 150 in all. Sixteen of these chapels are now a UNESCO World Heritage Site -- among them the Church of Chonchi and the Cathedral of Castro. You will visit both today. Set out on a drive towards Chonchi. It's known as 'the three-story town' because its houses form a step-like arrangement on the hillside. The first building here was a Jesuit mission built in 1754 and the construction of the church followed. Visit the church and past the colorful wooden houses to visit the small, but interesting, Museum of Traditions.

Driving back to Castro, you will head to the Gamboa Viewpoint overlooking the Gamboa River. From here you can appreciate the palafitos -- wooden houses built on stilts over the water. This is very typical Chiloéan architecture.

Visit the San Francisco Cathedral in Castro, built in 1906 and lined outside with zinc-iron plates.

Enjoy a little time to browse at the interesting and colorful handicraft market of Castro en route back to the pier.


Learn more: http://whc.unesco.org/en/list/971