What are some examples of cruise-related scams?

I received a phone call from a “Seabourn Representative” who claims I have an unpaid balance on my account, and my upcoming cruise will be cancelled if I don’t pay these unexpected fees. What should I do?

Information regarding your upcoming cruise(s), including outstanding balances and pre-cruise purchases, can be found online at your Seabourn.com account. If you are unsure about an unpaid balance claim, please verify via your online account or by calling Seabourn’s Customer Service phone number directly. Seabourn Customer Service representatives will NEVER ask for your account password.

I needed to make a change to my upcoming Seabourn cruise reservation, and I searched Google for a phone number. The representative I spoke with had trouble finding my account and asked me to change my password. What should I do?

Seabourn Customer Service representatives will NEVER ask for your account password. If you are unsure of the person you are speaking with, hang up and call the Seabourn Customer Service Phone Number. Seabourn Customer Service representatives will NEVER ask for your account password.

You can contact Seabourn Customer Service in your local region:

North America

+1 800-442-4448 

+1 206-626-9186 

M-F 6am-5pm PST 

Sat 6am-3:30pm PST 

Sun 7am-3:30pm PST 

Seattle, WA 

United Kingdom

+44 0344 338 8615* 

*Calls are charged at local rate 

M-F 900am-530pm 

Sat 800am-400pm 

Southampton, UK  

Australia

+61 13 24 02 (Australia) or or 0800 449 679 (New Zealand) 

M-F 8:30am-7pm AEST 

Sat 9am-5pm AEST 

Sun Closed 

Sydney, NSW 

Europe

00800 1872 1872 

M-F 9am-530pm CEST 

Sat 9am-4pm CEST 

Sun Closed 

Rotterdam, The Netherlands