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Can I use my personal mobility equipment on board?

If you are on an Expedition voyage click here for information. If you are on another Seabourn voyage please find the below information applicable to your cruise.

For the safety of all our guests and crew and to enhance accessibility, Seabourn strongly recommends that all personal electric mobility equipment meets the following criteria:

Width: 23" maximum in order to be accommodated in a standard suite, unless collapsible to a width of 23" or less
Weight: 100 lbs. maximum without battery
Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only

We recognize that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact Guest Accessibility so that we can discuss your requirements.

For the safety of all guests and crew:

  • Scooters and other mobility equipment need to be securely stored and charged in the guest's suite; not in hallways or elevator lobbies.

  • Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway.

Seabourn is not able to provide complimentary wheelchair assistance for any purpose other than embarkation, disembarkation, and emergency situations. (Please see the **“What Are My Ship Transfer Options”** section for important information on embarkation and disembarkation procedures.) Seabourn wheelchairs are not available for shore excursions or for use on board. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. You may also make advance rental arrangements prior to your sailing and have a wheelchair delivered directly to the ship for use on board and in ports of call.

Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Please contact these vendors directly for pricing and availability. Their contact information is listed below for your information.

Special Needs at Sea

Phone: 800-513-4515 (or locally at 954-585-0575)
Fax: 800-513-4516
Email: info@specialneedsatsea.com
Website: SpecialNeedsAtSea.com

Scootaround

Phone: 888-441-7575 (or locally at 204-982-0657)
Email: info@scootaround.com
Website: Scootaround.com

Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Refund issues must be dealt with solely between you and the service provider. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests.

We've made some updates to improve your experience.

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