Seabourn Club FAQ
General Program FAQs
- Does Seabourn have a loyalty program?
- Can anyone join the Seabourn Club loyalty program?
- What should guests do if their Seabourn Club number is wrong in "My Account" online?
- What can a guest do if they believe "My Cruise History" is incorrect?
- Where are the complete Seabourn Club Terms & Conditions?
Club Level and Amenities FAQs
- Do Club Points expire?
- How do guests earn Seabourn ‘Club Points’?
- How do guests earn bonus Club Points?
- What are the Club Levels?
- Will guests receive Club Points for escorted Seabourn Journeys?
- Are any onboard purchases excluded from earning additional Seabourn Club Points?
- If two guests of different membership Levels share a suite, does each guest receive separate benefits?
- How does a guest choose their benefits?
- How can guests receive the shore excursions savings benefit?
- How do guests receive the savings on premium wines and spirits?
- How does a guest receive the day pass for the Serene Area in the Spa at Seabourn?
- What is the Seabourn Club Signature Massage? How does a guest reserve a treatment?
- What is included in the unlimited laundry benefit?
- If a guest becomes eligible for a higher Membership Level while on board, when can they take advantage of the additional benefits?
- If guests are booked on back-to-back cruises, how should they select their benefits?
- How does a guest receive the upgraded welcome aboard champagne?
- Are there any differences in the benefits for guests who live outside the United States?
- What are the special Seabourn Club events on board?
- How do guests receive a subscription award for Condé Nast Traveler or Travel + Leisure?
- How do I book my complimentary transfers?
- How do guests receive the savings on Personal Valet® Luggage Shipping Service?
- How does a guest receive the $100 voucher for the Spa at Seabourn?
- Will guests receive credit or compensation for unused benefits?
- Can a guest give or share benefits with other guests?
Club Award Cruise Questions
- How Do Guests Earn A Complimentary Cruise?
- Who is eligible to earn towards Club Award Cruise program?
- Do Milestone Cruise Certificates and/or Club Award Cruises Expire?
- If a guest pays for multiple suites, will they earn additional Club Days?
- What happens if a guest cancels their Milestone Cruise Certificate and/or Club Award Cruise?
- When will Club Award Cruises be issued?
- Where can guests track their Club Points and Club Day progress?
- Are there any blackout dates?
- Will guests be able to earn multiple Club Award Cruises under the updated program?
- Can a guest redeem their Club Award Cruise for longer voyages?
- If a guest doesn’t sail for three (3) years will they lose their loyalty status?
- What happens to Sailed Days and Redeemable Sailed Days from the past?
- Can guests use their available Club Award Cruises in different increments?
- How quickly will a guest's club account be updated after a cruise?
- If a guest is approved for early disembarkation or late embarkation will they still receive credit for the full length of the cruise?
- If a guest has to disembark early for medical reasons or any other reason, will they still receive credit for the full length of the cruise?
- If a guest cancels a cruise within the 100% cancellation fee period, will they still receive Seabourn Club Points or Club Days?